Terms of Service

Last updated: March 28, 2026

1. Service Description

GotchaBro is a document generation service that creates state-specific gym membership cancellation letters. Our Service:

• Generates personalized cancellation letters citing applicable state consumer protection statutes for all 50 US states, Washington D.C., Puerto Rico, and the U.S. Virgin Islands (52 jurisdictions total)
• Delivers letters via email to you and optionally to your gym
• Incorporates digital signatures and optional government ID attachments
• Offers a white-label widget license for gym partners and third-party operators

2. Payment Terms

B2C — Individual Member Service

Individual gym members may purchase a cancellation letter for $5.99 (one-time payment). Payment is processed through Stripe. Upon successful payment, your letter is generated and emailed to you instantly.

B2B — Gym Partner Service

Gym partners and B2B customers may access the cancellation letter service for $7.99 per letter. This flow is designed for gym staff-assisted cancellations and partner integrations.

Widget License — Commercial Deployment

Third-party operators may purchase a perpetual commercial widget license for a one-time fee of $197. This license grants the right to deploy and operate the GotchaBro widget on your platforms. See Section 7 for intellectual property terms.

Promo Codes

We may issue promotional codes that reduce or waive the purchase price. Promo codes are single-use, non-transferable, and subject to expiration dates. We reserve the right to cancel or modify promo codes at any time.

3. Refund Policy

Because GotchaBro delivers digital documents instantly upon payment, all sales are final and non-refundable. We do not offer refunds for:

• Successfully generated and delivered letters
• Widget licenses after delivery of source code
• Cases where your gym refuses to honor the cancellation request

Exceptions may be made at our sole discretion in cases of documented technical failure (e.g., letter not generated or delivered). Contact us within 24 hours of purchase if you experience a technical issue.

4. Acceptable Use

You agree to use GotchaBro only for legitimate gym cancellation purposes. You may not:

• Use the Service to generate fraudulent, harassing, or malicious documents
• Submit false personal information or forge another person's signature
• Attempt to circumvent payment using automated tools or exploits
• Use our Service for any unlawful purpose
• Resell or sublicense individual cancellation letters

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOVA CONNECT LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR ANY:

• Indirect, incidental, special, or consequential damages
• Loss of data, revenue, or profits
• Damages arising from your gym's refusal to honor your cancellation
• Damages exceeding the amount you paid for the specific transaction at issue

Our Service generates letters based on publicly available consumer protection statutes. We make no warranties — express or implied — that the letters will successfully cancel your gym membership or that the statutory references are complete and current.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT.

7. Intellectual Property & Widget License

Our Content

All content on GotchaBro, including but not limited to the letter templates, statutory database, widget code, design, and branding, is owned by Nova Connect LLC and protected by copyright law.

Widget License Terms

Purchase of a $197 widget license grants you a non-exclusive, non-transferable, perpetual commercial license to deploy and operate the GotchaBro widget on your websites and platforms, subject to these restrictions:

• You may not rebrand the widget or remove "Powered by GotchaBro" attribution
• You may not resell the widget source code to third parties
• You may not use the license for unlawful purposes
• We reserve the right to revoke licenses used in violation of these Terms

Your generated letter documents are yours — you retain all rights to the cancellation letters generated through your widget deployments.

8. Privacy

Your use of GotchaBro is subject to our Privacy Policy, which is incorporated into these Terms by reference.

9. Account Termination

We reserve the right to refuse service or terminate access to any user who violates these Terms, engages in fraudulent activity, or uses our Service for unlawful purposes. In cases of termination for cause, no refund will be issued.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising from your use of the Service shall be resolved through binding arbitration in Maricopa County, Arizona, except that either party may seek injunctive relief in court for intellectual property violations.

11. Changes to These Terms

We may update these Terms at any time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at:

• Email: infomometamoney@gmail.com
• Website: www.gotchabro.net